Few months after closing its drone-based delivery program, Prime Air in California, Amazon says it has begun making deliveries to select customers via drone in Phoenix, Arizona.
For the first time, West Valley Phoenix Metro Area Amazon customers can order a drone-deliverable selection from Amazon's catalog, which includes household, beauty, office, health, and tech supplies. Products need to weigh five pounds or less; Amazon says there are about 50,000 at launch.
For their address, customers can select the location of drone delivery before checking out. According to Amazon, most users can expect an hour-maximum period wherein their items will be delivered straight from the take-off site in Tolleson.
An Amazon spokesperson told TechCrunch that the service "will be available during daylight hours and 'favorable' weather conditions. "Currently, we do not offer drone delivery at night, during heavy winds, or during heavy rain," they added. "Customers in a designated delivery area within a radius of our site can get a drone delivery … We'll let customers know when drone delivery is live in their area.".
Amazon is making deliveries using its newest drone, the MK30. According to reports, the Federal Aviation Administration recently approved the drone to fly beyond the visual line of sight of operators. Amazon has revealed that the new MK30 drone can now fly twice as far as its predecessor, making it about 50% quieter to the human ear, and designed to fly even in rainy weather.
Amazon has started delivering packages by using the MK30 from College Station, Texas which has been running a service for delivering prescription medication since 2023.
Deliveries by drones made by Amazon have faced setbacks- be it noise complaints made by neighbors or regulatory woes and layoffs. Moreover, numerous widespread layoffs conducted by Amazon's Andy Jassy also stopped this service from continuing its progress.
To set the stage for easier — and presumably less expensive — deployments, the company said it is now integrating its drone systems into its same-day delivery network instead of building standalone facilities.
Amazon had said previously that it would bring its drone delivery offerings to the U.K. and Italy by the end of 2024. The company did not update on those plans today.